Scout documentation
Start here
Find candidates, run outreach, and get more from your recruitment workflow.
Scout is an AI-powered recruitment platform for agencies. It sits on top of your ATS and your candidate database so you can find candidates faster, keep your data current, run outreach and manage clients.
New here? Follow the Onboarding steps. Stuck on a task? Open Ask AI in the app header and ask “how do I…”. See Ask AI. Unsure about a term? See the Glossary.
What you can do with Scout
| Goal | Start here |
|---|---|
| Find candidates in your database by describing a role | New Search |
| Browse candidates by country, company, function, seniority and industry | Talent Map |
| Import resumes in bulk | Resume Upload |
| Reveal missing emails and phone numbers | Profile Enrichment |
| Create jobs and publish them | Jobs |
| Organize candidates into a pipeline | Projects and Pipeline |
| Reach out by email, LinkedIn or WhatsApp | Email Sequence, LinkedIn Sequence, WhatsApp Sequences |
| Schedule candidate interviews | Scheduled Interviews |
| Manage client and prospect relationships | Business Development |
| Track placements and invoices | Operations |
| Run AI interviews and skill assessments | Scout Select |
| Source from LinkedIn while you browse | Chrome Extension |
| Connect your ATS and mailbox | Integrations |
Integrations
ATS systems:
Email accounts, used for automated engagement and for collecting CVs:
How Scout fits together
- Your database: candidates come from your ATS sync, resume uploads, your career mailbox and the Chrome extension. Scout merges duplicates and keeps profiles up to date.
- Search and pipeline: you search, save candidates to projects or jobs, and move them through stages.
- Outreach: sequences send timed emails, LinkedIn messages or WhatsApp messages and stop when someone replies.
- Business development: a separate workspace for clients, prospects and company watchlists.
Projects, jobs and visibility
Use a project for an internal candidate pool or search. Use a job for a specific role you are hiring for. Both have a candidate board. A job created in Scout also supports candidate matching and an optional public job posting.
The public posting and internal access are separate. An active, unexpired public job page provides job details and an application route, not the candidate pipeline or notes. Inside Scout, Manage access or Manage contributors lets the creator manage contributors and organization-wide visibility. Users whose only role is Recruiter Lite can access only jobs they created or contribute to. A job without an active public posting can still be available to teammates with internal access. Read Jobs and Projects and Pipeline for the details.
Quick answers
| If you need to know… | Open |
|---|---|
| How to complete first-time setup | Onboarding |
| What a Scout term means | Glossary |
| Whether a job is public or private, or who can see its pipeline | Jobs |
| How to move candidates through stages or record a placement | Projects and Pipeline |
| How to use Ask AI | Ask AI |
Get help
- Email support@getscout.ai. Support hours are 9:00 AM to 6:00 PM Singapore time, Monday to Friday.
- Browse Troubleshooting, the FAQ and the Changelog.
- Pricing: getscout.ai/pricing. Blog: getscout.ai/blog. Updates: LinkedIn.
- To see Scout in action, get a demo.
Scout is built by TechKnowledgey Pte Ltd.