Glossary
Definitions of the words you will see in Scout and in this documentation, in alphabetical order. Each entry links to the page that explains the task.
Ask AI The assistant in the Scout header (also on WhatsApp). You ask questions or tell it what to do in plain language. Actions that change data ask you to confirm first. See Ask AI.
ATS (Applicant Tracking System) The system where your agency stores candidates, jobs and placements, for example JobAdder, Vincere or Zoho Recruit. Scout connects to one ATS per organization and syncs data with it. See Integrations.
BD (Business Development) The Scout workspace for client and prospect relationships. You switch to it from the sidebar. See Business Development.
Candidate A person in your database who you might place in a job. Each candidate has a profile with experience, contact details, notes and reminders. See Candidate Profile.
Career mailbox An inbox that Scout reads to find CVs that people send you, and adds them to your database. You connect it with Outlook or IMAP. See Outlook and IMAP.
Chrome extension The Scout browser add-on that saves LinkedIn profiles to Scout and shows a drawer with actions while you browse. See Chrome Extension.
Client A company or contact that you already work with. Compare Prospect. See Client and Prospect Companies.
Company Watchlist A list of companies Scout monitors. When a watched company posts a new job, Scout emails you with a link to recommended candidates. See Company Watchlist.
Contact A person at a client or prospect company, managed in the Business Development workspace. See Client and Prospect Contacts.
Deduplication Finding and merging profiles that belong to the same person. See Candidate Deduplication.
Employer A client or prospect company record. Also used in Operations for employer terms of business. See Operations.
Engagement mailbox The email account Scout sends your email sequences and generated emails from. See Outlook.
Enrichment (Enrich Profile) Looking up missing emails and phone numbers for a candidate. Uses Scout Enrich credits (25 free per organization per month), or your own Apollo or ContactOut account. See Profile Enrichment.
Folder sync Syncing JobAdder folders with Scout projects. A folder in JobAdder appears as a project in Scout, and adding a candidate to either one adds it to the other. See JobAdder guide.
Job A role you are hiring for. A job can be created in Scout or imported from your ATS, and it can have a public job posting. Jobs hold a pipeline of candidates. See Jobs.
Key skills / Optional skills Search fields on Refine your search. Key skills are the skills candidates should have. Optional skills improve the ranking. See New Search.
Masked resume A resume with contact details hidden, ready to send to a client. Download it from the three dots menu on a profile. See Candidate Profile.
My Candidates A search page for members whose only role is Recruiter (Lite). It searches candidates they uploaded or added. See My Candidates.
Organization admin A member with the Organization admin role. Admins connect the ATS, manage team roles and set organization settings. See Settings.
Pipeline The stages candidates move through in a project or job, for example Applicant, Contacted, Submitted, Offer and Placed. See Projects and Pipeline.
Placement A candidate who was hired through you. You record it when a candidate reaches the Placed stage, and it feeds invoices and revenue figures. See Operations.
Profile Scout’s record of a person: experience, education, skills, contact details, notes and documents. See Candidate Profile.
Project A group of candidates you are working on, shown as a pipeline board. You can share a project with your organization or with chosen teammates. See Projects and Pipeline.
Prospect A company or contact you want to win as a client. See Client and Prospect Contacts.
Recruiter (Lite) A limited member role. These members see My Candidates and do not see New Search, Talent Map or sequences. See Settings.
Reminder A follow-up task with a due date and an assignee. Scout emails the assignee on the due date. See Candidate Profile.
Scout Select A separate product for AI voice interviews and skill certifications, connected to Scout from Settings. See Scout Select.
Sequence A series of timed messages (email, LinkedIn or WhatsApp) sent to candidates or contacts. A reply stops the sequence for that person. See Email Sequence.
Standardized resume A resume reformatted into Scout’s standard layout. Generated from the three dots menu on a profile.
Talent Map A branching view of your whole candidate database by country, company, job family, job function, seniority and industry. See Talent Map.
WhatsApp Group Watch An organization feature that reads work-related WhatsApp group messages to update notes and shortlists. Available on request. Ask your Scout admin or Scout Support. See WhatsApp Sequences.
Workspace (mode) Scout has separate workspaces with their own sidebar: Candidate Sourcing (default), Business Development and Operations. Switch with the Switch to … links in the sidebar.