JobAdder Integration Guide

Introduction

Integrating JobAdder with Scout allows you to seamlessly manage your recruitment processes, leveraging the powerful features of both platforms.

Please note: this guide assumes that you already have an approved account with Scout. If you don’t, please head here first to request access: Request Access - Scout.

Steps for Integrating JobAdder with Scout

Please note that these steps must be carried out by a JobAdder Admin, and applies to all users in the organization.

  1. Log in to Scout:
    • Open your browser and go to Scout Login.
    • Enter your Scout credentials to log in.
  2. Access Integrations Page:
    • Once logged in, navigate to the Settings section from the main dashboard.
    • Click on Integrations.
  3. Add JobAdder Integration:
    • Scroll down to find JobAdder in the list of available integrations.
    • Click on the Connect button next to JobAdder.
  4. Enter JobAdder Credentials:
    • A popup will appear asking for your JobAdder username and password.
    • Enter your JobAdder username and password into the provided fields.
    • Click Connect to complete the integration.
  5. One-Time Organization-Level Connection:
    • Note that this connection is a one-time setup at the organization level, meaning all users in your organization will be able to leverage the integration without needing to connect individually.

UNDERSTAND Sync Settings & Configurations

Syncing with JobAdder is fully configurable. Scout allows you to customize how data flows at the organization or user level:

  • Push New Candidates – Automatically create new candidate profiles in JobAdder when saved in Scout.
  • Update Existing Candidates – Keep profiles up-to-date by auto-refreshing candidate data.
  • Push Prospects – Sync candidate profiles that are still in the prospect/leads stage.
  • Import ATS Jobs – Pull open JobAdder jobs into Scout to match against candidate profiles.

[!NOTE] Granular Filters: You can restrict candidate syncing by job family, industry, or geographic location. Before writing back to JobAdder, Scout checks the live record to avoid overwriting manual changes.


VIEW Data Flow & Frequency

JobAdder integration supports automated candidates, applications, and real-time updates:

Data Flow Directions

Data Flow Description
Scout → JobAdder • Candidates are created/updated automatically when saved in Scout.
• Shortlists or job applications in Scout are pushed immediately.
• Notes, contacts, and folder/list memberships are synced over.
JobAdder → Scout • A full candidate and contact sync runs upon initial connection or reconnection.
• Folders, notes, and activity history are pulled on a scheduled basis.

Sync Frequency

  • General Integration Sync: Every 30 minutes.
  • Notes & Recently Updated Candidates: Every 30 minutes.
  • Folder Sync: Hourly.
  • Activity History: Once daily.

[!TIP] Real-Time Job Updates: JobAdder notifies Scout instantly when a job’s status changes or a new job ad is posted. Scout automatically debounces duplicate or rapid-fire notifications to keep your feed clean.


ASSIST and Support

  • You can manage your integrations and reconnect if needed from the Settings > Integrations page on Scout.
  • If you encounter any issues during the integration process, please email us at support@getscout.ai. We’re here to help!

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